Privacy Policy

Last updated: August 10, 2026

Setka (“Setka,” “we,” “our,” or “us”) provides an e-commerce platform that helps businesses generate and operate online stores. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit getsetka.com, use a Setka service, contact us, or interact with our marketing and analytics tools.

Information We Collect

Information you provide

Depending on how you interact with Setka, we may collect:

Your name, email address, company details, and other contact information.
Account, billing, and subscription information when you use the Setka platform.
Store briefs, catalog data, product information, brand materials, and other content you submit to Setka.
Messages, support requests, feedback, and other information you choose to send us.

Information collected automatically

When you visit our website or use our services, we may automatically collect your IP address, browser and device type, operating system, referring URL, pages viewed, actions taken, dates and times of access, approximate location, and information about how you interact with Setka. We and our infrastructure providers may collect this information through server logs, cookies, pixels, and similar technologies.

Information from third parties

We may receive information from service providers, advertising and analytics partners, or third-party services that you choose to connect to Setka. We use that information for the purposes described in this policy and for the purposes explained when the information is collected.

How We Use Information

We may use personal information to:

Provide, operate, maintain, and improve Setka and its website.
Create and manage accounts, subscriptions, and other requested services.
Respond to questions, provide support, and send service-related communications.
Understand how people use our website and services and improve their experience.
Measure the performance of marketing campaigns and understand which channels bring visitors to Setka.
Detect, prevent, and investigate fraud, abuse, security incidents, and other harmful activity.
Comply with legal obligations, enforce our agreements, and protect our rights and the safety of our users.

Cookies and Tracking Technologies

Our website and services may use cookies, pixels, local storage, server logs, and similar technologies. Some are necessary for security, authentication, and basic functionality. Others help us understand usage or measure advertising.

We use Plausible Analytics for privacy-friendly website measurement and outbound-link reporting. Plausible is configured not to use cookies and is designed to provide aggregated traffic insights without building personal profiles.

We may also use Google Analytics to measure traffic, events, and product usage. Google Analytics may use cookies and similar identifiers to recognize returning browsers and understand how visitors use our website.

We use the Facebook (Meta) Pixel and Google Ads conversion tracking to measure campaign performance and, where enabled, build audiences or deliver more relevant advertising. These technologies may use cookies, pixels, device identifiers, or related usage information.

You can manage cookies through your browser settings. You can also learn more about advertising choices through Google Ads Settings and Meta’s ad preferences. You may opt out of Google Analytics with Google’s browser add-on. Disabling cookies may affect some functionality.

Service Providers

We use trusted providers to host, secure, deliver, measure, and promote Setka. These providers may process personal information on our behalf and may have their own privacy policies:

Cloudflare

Cloudflare may provide DNS, content delivery, security, and traffic protection. It may process IP addresses, request metadata, and security event information. See Cloudflare’s Privacy Policy.

DigitalOcean and Amazon Web Services

DigitalOcean and Amazon Web Services (AWS) may provide hosting, storage, databases, and other infrastructure used to operate Setka. Data processed by these providers depends on the services and environments we configure. See DigitalOcean’s Privacy Policy and AWS Privacy.

bunny.net

bunny.net may provide content delivery for website and application assets. It may process IP addresses, request metadata, and delivery information. See bunny.net’s Privacy Policy.

Plausible Analytics

Plausible helps us measure website traffic and outbound-link activity without using cookies for that measurement. See Plausible’s Data Policy.

Google Analytics

Google Analytics helps us understand website and product usage. See Google’s Privacy Policy.

Meta Pixel

The Facebook (Meta) Pixel helps us measure advertising and conversion events. See Meta’s Privacy Policy.

Google Ads

Google Ads conversion tracking helps us measure advertising performance and may support audience creation or remarketing where enabled. See Google’s Privacy Policy.

We do not sell or rent personal information. We may share information:

With the service providers described above so they can provide infrastructure, analytics, security, content delivery, or advertising services.
When you ask us to share it or otherwise give us permission.
To comply with a law, regulation, legal process, or lawful request.
To protect the rights, property, safety, and security of Setka, our users, or others.
In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We may share limited identifiers and usage information with analytics and advertising providers as described in this policy. Those providers may use the information under their own terms and policies.

International Transfers

Setka and the providers we use may process information in countries other than the country where you live. Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or recognized adequacy mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary depending on the type of information and the provider or system that stores it.

Security

We use reasonable technical and organizational measures to protect personal information. No website, service, or method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, or opt out of certain marketing communications.

To make a privacy request, contact us at [email protected]. We may need to verify your identity before completing a request. You may also have the right to complain to your local data protection authority.

Third-Party Websites

Our website or services may link to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. Review their privacy policies before providing personal information.

Children’s Privacy

Setka is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the “Last updated” date above. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our handling of personal information, contact Setka at [email protected].